Shipping policy
Shipping Policy
At Jamil Ahmed Marketplace LLC, we strive to provide an exceptional shipping experience for our customers. Below are the details regarding our shipping process, including estimated delivery times, fees, and guidelines to ensure smooth and timely delivery.
Processing Time
-
For major cities : All orders are processed within 2-3 business days for first delivery attemp (excluding weekends and holidays).
- For remote areas, like villages or small towns: Delivery time depends on how further the location is from the courier's main operational offices and their working routes. 5 to 7 days is roughly the time taken to make a first delivery attempt in remote areas.
Order Confirmation
- Once your order is processed, you will receive an email confirmation along with your tracking information.
Delivery times may vary depending on your location and carrier availability.
Shipping Rates
-
Shipping costs are calculated at checkout based on your location, selected shipping method, and order total.
International Shipping
-
We currently offer international shipping to select countries. International shipping rates and delivery times will vary depending on the destination.
-
Customs Duties & Taxes: International orders may be subject to customs duties, taxes, or other fees depending on the destination country. These fees are the responsibility of the customer and are not covered by Jamil Ahmed Marketplace LLC.
Order Tracking
-
Once your order has shipped, you will receive a tracking number via email. You can track your order status directly through our website or by visiting the carrier’s website.
Address Accuracy
-
Please ensure that the shipping address you provide is accurate. Jamil Ahmed Marketplace cannot be held responsible for lost, delayed, or misdirected shipments due to incorrect or incomplete address information.
Lost or Damaged Shipments
-
If your order is lost or damaged during transit, please contact us at jamilahmed.llc@gmail.com within 7 days of receiving your tracking information. We will investigate the issue and assist you in resolving it as quickly as possible.
Shipping Restrictions
-
We do not ship to P.O. Boxes or APO/FPO addresses.
-
Some items may have shipping restrictions due to their size, weight, or destination. If there are any issues with your order, we will notify you.
Shipping Delays
-
While we make every effort to ensure that your order arrives on time, we cannot guarantee delivery dates. Delays may occur due to circumstances beyond our control, such as weather, holidays, or carrier delays.
If you have any questions about your order or need assistance with your shipment, please don’t hesitate to reach out to us at jamilahmed.llc@gmail.com
